Verbal Opt-In Script
This page documents the exact spoken consent script used by our AI receptionist. Consent to receive text messages is obtained verbally, during an inbound call that the individual places to our published business number, (855) 366-8324. There is no web form, no keyword, and no purchased list.
1. How consent is captured
A caller dials our published business number. Our AI receptionist answers and handles the call. Where a written follow-up would be useful, the receptionist reads the disclosure below, asks for explicit permission, and confirms the mobile number digit by digit before any message is sent.
Calls are recorded and transcribed. The recording and transcript are retained as the record of consent.
2. Disclosure read to the caller
The receptionist says, in substance:
“Would you like me to text you a confirmation? This is Dominion Intelligence. We’d send you appointment confirmations, reminders, and replies about this specific inquiry only — usually one to three messages. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for assistance.”
3. Explicit consent request
“Do I have your permission to text you at this number — yes or no?”
A clear affirmative is required. Silence, hesitation, “maybe,” or any unclear answer is not treated as consent. If the answer is unclear the receptionist asks once more: “Just to confirm — is that a yes to receiving text messages?”
4. Mobile number confirmation
“Let me confirm that mobile number — [each digit read back]. Is that correct?”
No message is sent to a number that has not been read back to the caller and confirmed.
5. Consent record
When consent is given, the following is logged: caller name, mobile number, date and time, the exact affirmative words the caller used, and confirmation that the disclosure in section 2 was read.
6. If consent is not given
If the caller declines, hesitates, or does not clearly agree, no text message is sent. The receptionist says “No problem, I won’t send any texts,” and offers a phone callback or email instead. The caller is not asked a second time on the same call.
7. Standing rules
We do not purchase, rent, or import telephone number lists. We do not message anyone who has not called us and given verbal consent. Consent is never a condition of purchasing any product or service. This is not a marketing or promotional program.
8. Message samples
“Dominion Intelligence: Hi Maria, your appointment is confirmed for Thursday, August 6 at 2:00 PM. Reply STOP to opt out.”
“Dominion Intelligence: Thank you for calling. A member of our team will return your call at this number within one business day. Reply STOP to opt out, HELP for help.”
9. Related policies
Full program terms: SMS Terms & Conditions
Privacy: Privacy Policy
10. Contact
Dominion Intelligence
A DBA of Casa Hermosa Investments LLC
5900 Balcones Drive, Suite 100
Austin, TX 78731
United States
Email: admin@dominion-intelligence.com
Telephone: (855) 366-8324